Terms and Conditions

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of WWW.QUESSTAXFILING.COM(Taxquess Compliance LLP) website.

Acceptance to the terms of use

Read carefully and understand these terms of use before accessing this website. If you do not agree to these terms then you may not use this website.

For the purpose of the Terms and wherever the context so require, the terms 'You' or 'you' shall mean any person who uses the Websites or the Services in any manner whatsoever including persons browsing the Websites and its content, posting comments or any content or responding to any advertisements or content on the Websites. By using the Service, you agree to comply with these Terms. Additionally, when using a portion of the Service, you agree to conform to any applicable posted guidelines for such Service, which may change from time to time. You understand and agree that you are solely responsible for reviewing these Terms from time to time. Thus, you accept the Terms by creating an account for services at any QUESSTAXFILING website. Should you object to any term or condition of these Terms, any guideline, or any subsequent changes thereto or become unhappy with QUESSTAXFILING in any way, your only choice is to immediately discontinue use of QUESSTAXFILING.

It will be our sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time without any prior written notice to You.

It is Your responsibility to review these Terms of Use periodically for updates/changes. Your continued use of the Website following the posting of changes will mean that You accept and agree to the revisions. As long as You comply with these Terms of Use, We grant You a personal, non-exclusive, non-transferable, revocable, limited privilege to enter and use the Website for the legitimate and lawful purposed mentioned herein. By using website we do not grant authority to collect, aggregate, segregate, duplication, display or any other derivative use of the service or information provided by us.

You understand and agree that any translation of the Terms into other languages is for your convenience only and that the English version governs the terms of your relationship with QUESSTAXFILING. Furthermore, if there are any inconsistencies between the English version of the Terms and any translation, the English version of the Terms shall prevail and govern.

As soon as you Access, browse or otherwise use the site then it is implied and indicates your agreement to all the terms and conditions under these terms of use.

Eligibility

Use of www.QUESSTAXFILING.com, either by registration or by any other means, is available only to persons, who are Citizens of India, who are 18 yrs of age and above and persons who can enter into a legally binding contract, and or are not barred by any law for the time being in force.

Description of service provider

Form and nature of the Services which QUESSTAXFILING provides may change from time to time without prior notice to you. QUESSTAXFILING may stop (permanently or temporarily) providing the Services (or any features within the Services) to you or to users generally at QUESSTAXFILING's sole discretion, without prior notice to you. You may stop using the Services at any time. Normally, You do not need to specifically inform QUESSTAXFILING when you stop using the Services. You acknowledge and agree that if QUESSTAXFILING disables access to your account, you may be prevented from accessing the Services, your account details or any files or other content which is contained in your account.

You acknowledge and agree that while QUESSTAXFILING may not currently have set a fixed upper limit on the number of transmissions you may send or receive through the Services or on the amount of storage space used for the provision of any Service, such fixed upper limits may be set by QUESSTAXFILING at any time, at QUESSTAXFILING’s discretion.

Use of the services by you

While preparing your return / filing your return or to provide advice about tax matters, you will need to provide information about your income, investments, credits, dependents, etc. Collectively, this information is known as tax return information. In order to use QUESSTAXFILING Services, you will need to provide your tax return information. You agree that any information you give to QUESSTAXFILING will always be accurate, correct and up to date.

We will prepare the return as per the data given by you. QUESSTAXFILING is only medium/platform between you and income tax department for filing the income tax return and other related services. You will be solely responsible for any action taken against you by the income tax department.

You will not access any of the Services by any means other than through the interface that is provided by QUESSTAXFILING, unless you have been specifically allowed to do so in a separate agreement with QUESSTAXFILING. You specifically agree not to access any of the Services through any automated means (including use of scripts or web crawlers) and shall ensure that you comply with the instructions set out in any robots.txt file present on the Services. You agree that you will not engage in any activity that interferes with or disrupts the Services. Unless you have been specifically permitted to do so in a separate agreement with QUESSTAXFILING, you agree that you will not reproduce, duplicate, copy, sell, trade or resell the Services for any purpose.

You will be solely responsible for (and that QUESSTAXFILING has no responsibility to you or to any third party for) any breach of your obligations under the Terms and for the consequences (including any loss or damage which QUESSTAXFILING may suffer) of any such breach. QUESSTAXFILING will not be held responsible for the data loss / data breach due to hacking of the server/system or due to any other technical reason.

No Illegal, Infringing or Abusive Message Content or Conduct: You understand and acknowledge that you are responsible for your User Content, and agree not to post any content that is unlawful, harmful, tortious, defamatory, libelous, obscene, invasive of the privacy of another person, threatening, harassing, abusive, hateful, racist, infringing, or otherwise objectionable or inappropriate. You further agree that you will not otherwise engage in, or encourage others to engage in, illegal or abusive conduct or activities. You also agree not to submit false or harassing reports or complaints to QUESSTAXFILING about other users.

Refunds Policy

Both the Client and we have the right to terminate any Services Agreement for any reason, including the ending of services that are already underway. No refunds shall be offered, where a Service is deemed to have begun and is, for all intents and purposes, underway. Any monies that have been paid to us which constitute payment in respect of the provision of unused Services shall be refunded as per the discretion of the Company.

Your privacy and personal information

For information about QUESSTAXFILING’s data protection practices, please read QUESSTAXFILING’s privacy policy at https://QUESSTAXFILING.com/privacy-policy. This policy explains how QUESSTAXFILING treats your personal information, and protects your privacy, when you use the Services. You agree to the use of your data in accordance with QUESSTAXFILING’s privacy policies.

Correctness of income tax return

QUESSTAXFILING takes great care in ensuring the correctness of your Income Tax Return. There are strong test suites and professionals (internal and third party) who work hard on ensuring the correctness of QUESSTAXFILING software. However, QUESSTAXFILING provides no guarantee or warranty on the correctness of your Income Tax Return. You are required to review your Income Tax Return for ensuring correctness. You will not hold QUESSTAXFILING responsible for any issue that arises from incorrect Income Tax Return filing. Also, QUESSTAXFILING will not be held responsible for any error occurred due to bugs in the system/server or due to any other technical reason.

Passwords and account security

You will be responsible for maintaining the confidentiality of passwords associated with any account you use to access the Services. Accordingly, you will be solely responsible to QUESSTAXFILING for all activities that occur under your account. If you become aware of any unauthorized use of your password or of your account, you agree to notify QUESSTAXFILING immediately.

Also, you agree and authorize QUESSTAXFILING to save your income tax website user id and password and, accordingly, QUESSTAXFILING can use your income tax website account and other related accounts to provide you services and for research purpose.

Force Majeure

Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any act of God, terrorism, war, political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprisings, earthquakes, floods or any other natural or manmade eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.

Jurisdiction

Any controversy or claim arising out of or relating to this contract the breach thereof, shall be settled by sole arbitrator appointed by QUESSTAXFILING in accordance with Arbitration and Conciliation Act, 1996.

The terms of the agreement are exclusively based on and subject to Indian law. You hereby consent to the exclusive jurisdiction and venue of courts in Jaipur, India in all disputes arising out of or relating to the use of this Website.

Liability of Quesstaxfiling

You expressly agree that use of the website and the products/services is at your sole risk.

The contents, information, software, products, features and services published on this web site may include inaccuracies or typographical errors. Changes are periodically added to the contents herein. Quesstaxfiling and/or its respective suppliers may make improvements and/or changes in this web site at any time. This web site may be temporarily unavailable from time to time due to required maintenance, telecommunications interruptions, or other disruptions. Quesstaxfilingand/or its respective associated entities make no representations about the suitability of the contents, information, software, products, features and services contained on this web site. Quesstaxfiling and/or its associated entities hereby disclaim all warranties and conditions with regard to these contents, information, software, products, features and services, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title, non-infringement, and availability.

In no event shall quesstaxfiling and/or its associated entities be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of or in any way connected with the use of this web site or with the delay or inability to use this website, or for any contents, information, software, products, features and services obtained through this web site, or otherwise arising out of the use of this web site, whether based on contract, tort, strict liability or otherwise, even if quesstaxfiling or any of its associated entities has been advised of the possibility of damages.

Copyright & no retransmission of information

QUESSTAXFILING as well as the design and information contained in this Website is the valuable, exclusive property of QUESSTAXFILING, and nothing in this Terms and Conditions of Use shall be construed as transferring or assigning any such ownership rights to You or any other person or entity.

You may not resell, redistribute, broadcast or transfer the information or use the information in a searchable, machine-readable database unless separately and specifically authorized in writing by QUESSTAXFILING prior to such use. You may not rent, lease, sublicense, distribute, transfer, copy, reproduce, publicly display, publish, adapt, store or time-share QUESSTAXFILING or its Products/Services, any part thereof, or any of the information received or accessed therefrom to or through any other person or entity unless separately and specifically authorized in writing by QUESSTAXFILING prior to such use. In addition, You may not remove, alter or obscure any copyright, legal or proprietary notices in or on any portions of QUESSTAXFILING without prior written authorization. Except as set forth herein, any other use of the information contained in this site requires the prior written consent and may require a separate fee.

Delay in services

QUESSTAXFILING (including its and their directors, employees, affiliates, agents, representatives or subcontractors) shall not be liable for any loss or liability resulting, directly or indirectly, from delays or interruptions due to electronic or mechanical equipment failures, system / server failure of either QUESSTAXFILING or third party, telephone interconnect problems, defects, weather, strikes, walkouts, fire, acts of God, riots, armed conflicts, acts of war, or other like causes. QUESSTAXFILING shall have no responsibility to provide You access to this Website while interruption of QUESSTAXFILING is continued, due to any such cause mentioned here.

Information collection and use

At the time of registering with QUESSTAXFILING, the Website will ask You for Personal Information such as Your name, email address, birth date, pin code, occupation and industry. Once You register with QUESSTAXFILING and sign in to the services, You are not anonymous to QUESSTAXFILING. QUESSTAXFILING will only collect, store, use, and share your personal information (including email address) as it is defined by our privacy statement and as regulated by Indian laws. When filing a tax return online, in addition to entering Your own personal information, You may be asked to enter personal information of those who are either dependants or persons for whose income You are liable. QUESSTAXFILING will disclose Your information to the appropriate government officials if the same is mandated by law.

Only information provided by You is stored by QUESSTAXFILING. QUESSTAXFILING does not supplement Your information with information from other companies. The exception to this would be when Your employer has bought the services/products for bulk use for its employees and to facilitate that we may upload information provided by Your employer.

When You use calculators and other tools on the Website that may or may not require registration, QUESSTAXFILING may collect non-identifiable data from such tools, to help customize offers and tools to Your particular interests.

QUESSTAXFILING will not record or track any data you enter into standalone tools and calculators in any way that identifies You personally, unless we specifically inform you that we are doing so at the time You provide such data.

In case you avail any other services of QUESSTAXFILING wherein QUESSTAXFILING is required to access your form 16 be it in physical or electronic form provided to QUESSTAXFILING either physically through post, courier or any other mode or by email, it is presumed that you have read this terms of service and has authorized QUESSTAXFILING to access such information as is required for the service sought.

Any changes in tax laws and procedures would be incorporated in the Website without unreasonable delay. HoweverQUESSTAXFILING disclaims all responsibility to update the Website or the service/s offered for any reason whatsoever. You understand and agree that the Tax laws are liable to subjective interpretations and opinions and while offering the service/s and or products QUESSTAXFILING's team of tax experts interpret the vast number of tax law provisions in the most reasonable and law abiding manner. The income and tax calculations may be different from another tax professional's point of view. Hence, You understand and agree that QUESSTAXFILING will not be responsible for any errors, misrepresentation or miscalculations in case of income or tax areas reported or displayed or printed in any form through the service/s or products.

QUESSTAXFILING uses Your information for the following general purposes: to customize the advertising and content You see, fulfill Your requests for products and services, improve our services, contact You, conduct research, and provide anonymous reporting for internal and external clients.

Information sharing and disclosure

For the purpose of this Website, Personal Information is information about You that is personally identifiable like Your name, age, sex, address, email address, or phone number, and that is not otherwise publicly available. Financial Information is information about Your PAN, Bank Account Details & Transactions, Credit Card Account Details & Transactions.

QUESSTAXFILING does not rent, sell, or share any of the above information (personal and financial) with other people or non-affiliated companies.

QUESSTAXFILING does not intend to transfer Personal Information and Financial Information without Your consent to third parties who are not bound to act on QUESSTAXFILING's behalf unless such transfer is legally required in response to court orders, warrants, legal process, or to establish or exercise its legal rights or defend against legal claims etc.

QUESSTAXFILING believes it is necessary to share Personal Information in order to investigate, prevent, or take action against illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of QUESSTAXFILING's terms of use, or as otherwise required by law.

QUESSTAXFILING transfers information about You if, QUESSTAXFILING is acquired by or merged with another company. In such an event, You shall be governed by such companies' terms and conditions. For more information, please refer to our Privacy Policy.

Information disclaimer

You acknowledge that the information provided through QUESSTAXFILING is compiled from sources, which are beyond the control of QUESSTAXFILING. Though such information is recognized by the parties to be generally reliable, the parties acknowledge that inaccuracies may occur and QUESSTAXFILING does not warrant the accuracy or suitability of the information. For this reason, as well as the possibility of human and mechanical errors and other factors, YOU ACKNOWLEDGE THAT QUESSTAXFILING IS PROVIDED TO YOU ON AN "AS IS" BASIS. QUESSTAXFILING EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, WHETHER EXPRESS, ORAL, IMPLIED, STATUTORY OR OTHERWISE, OF ANY KIND TO THE USERS AND/OR ANY THIRD PARTY, INCLUDING ANY IMPLIED WARRANTIES OF ACCURACY, TIMELINESS, COMPLETENESS, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AS WELL AS ANY WARRANTIES ARISING BY VIRTUE OF CUSTOM OF TRADE OR COURSE OF DEALING AND ANY IMPLIED WARRANTIES OF TITLE OR NON-INFRINGEMENT. FURTHER, QUESSTAXFILING DOES NOT REPRESENT OR WARRANT THAT IT WILL MEET YOUR REQUIREMENTS OR IS SUITABLE FOR YOUR NEEDS.

Under this Terms and Conditions of Use, You are responsible for all risk of errors and/or omissions in QUESSTAXFILING, including the transmission or translation of information. You assume full responsibility for implementing sufficient procedures and checks to satisfy Your requirements for the accuracy and suitability of QUESSTAXFILING, including the information, and for maintaining any means, which You may require for the reconstruction of lost data or subsequent manipulations or analyses of the information under the Terms and conditions of Use.

Equipment and operation

You shall provide and maintain all telephone/internet and other equipment necessary to access this Website, and the costs of any such equipment and/or telephone/internet connections or use, including any applicable taxes, shall be borne solely by You. You are responsible for operating Your own equipment used to access QUESSTAXFILING.

Intellectual property

Unless otherwise stated, copyright and all intellectual property rights in all material presented and contained in the Websites, together with the Website design, text and graphics, and their selection and arrangement, and all software compilations, underlying source code and software including but not limited to text, audio, video or graphical images, trademarks and logos appearing on this Website belongs to QUESSTAXFILING.com India Private Limited, its parent, affiliates and associates and are protected under applicable Indian laws. Strict action shall be taken against any infringement and shall be vigorously pursued and defended to the fullest extent permitted by law.

Copyright and all intellectual property rights in all material presented on this Website belonging to Third party products shall be governed by the terms and conditions specified by them in this behalf.

Usage of the website

The Website is intended for personal, non-commercial use. You are responsible for maintaining the secrecy of Your passwords, login and account information. You will be responsible for all use of the Website by You and anyone using Your password and login information (with or without Your permission). You may not use the Website to make any fraudulent applications. You agree not to use the Website for any purpose that is unlawful, illegal or forbidden by these Terms, or any local laws that might apply to You. QUESSTAXFILING is running the Website in India, so remember that by using the Website, we need You to agree to comply with laws that apply to India, including laws that apply to exporting technical data.

Anti spam policy

QUESSTAXFILING recognizes the receipt, transmission or distribution of spam emails (unsolicited bulk emails) as a major concern and has taken reasonable measures, to minimize the transmission and effect of spam emails in its computing environment. All emails received by QUESSTAXFILING are subject to spam check. Any email identified as spam will be rejected with sufficient information to the sender for taking necessary action. With this measure, along with other technical spam reduction measures, QUESSTAXFILING hopes to minimize the effect of spam emails. QUESSTAXFILING reserves the right to reject and/or report any suspicious spam emails, to the authorities concerned, for necessary action, from time to time.

Links to third party sites

Certain links on the Website lead to resources located on servers maintained by third parties over whom QUESSTAXFILING has no control. QUESSTAXFILING has not reviewed, nor approved these sites and is not responsible for the contents or omissions of any linked site or any links contained in a linked site. The inclusion of any linked site does not imply endorsement by QUESSTAXFILING of the site. Third party links to QUESSTAXFILING shall be governed by a separate agreement. Any transactions relating to services not directly offered by QUESSTAXFILING are to be settled inter-se between the parties and all warranties express or implied of any kind, regarding any matter pertaining thereto, including without limitation the implied warranties of merchantability, fitness for a particular purpose, and non-infringement are disclaimed by this Website. The advertisements that You see displayed on this Websites are delivered by third parties and QUESSTAXFILING will not be responsible for any promises, representations made in the advertisements.

Email/SMS services

You agree & grant non-exclusive, permission & irrevocable right to send emails, sms& alerts by way of messages or other formats as decided by us.

Indemnification

You agree to indemnify and hold QUESSTAXFILING, its parents, subsidiaries, affiliates, officers, agents, and other partners and employees harmless from any loss, liability, claim, or demand, including reasonable attorneys' fees, made by any third party due to or arising out of Your use of the Website, including Your use of the Website which provide a link to another Website or arising out of any uploading of any content by You or Your violation of any rights of any other person or any breach of any applicable law or other information on the Website.