Sign In Sign Up

Privacy Policy

Home / Privacy Policy

QUESS TAX FILING.com is concerned about the privacy of its users and their privacy is very important for us. Under Privacy policy we collect personal and financial information, and use, disclose and protect such information through the Website.

Personal Information for the purposes of this Policy shall include, but not be limited to, information regarding user’s name, address, telephone number, date of birth, gender, e-mail address, computer sign-in data, statistics on page views, traffic to and from QUESS TAX FILING and Ad data (all through cookies – you can take steps to disable the cookies on your browser although this is likely to affect your ability to use the site), users IP address and standard web log information.

This Privacy Policy governs the manner in which QUESS TAX FILING collects, uses, maintains and discloses information collected from the users. This privacy policy applies to the site and to the other products and services offered by QUESS TAX FILING.

Privacy of Customer Data

QUESS TAX FILING understands the value of your financial information and any information within the domain of QUESS TAX FILING is treated as strictly confidential and QUESS TAX FILING does not and will not disclose or share such confidential information to/with any external organization.

QUESS TAX FILING does not share its client’s personal information with another Company, organization or individual. You may trust us as everything is kept safe and secure with us and none of the information provided by you will be shared to another by us.

QUESS TAX FILING may be required from time to time to disclose users’ personal information to Governmental or law enforcing agencies or our regulators, but we will only do so under proper authority and wherever possible with the user’s consent.

QUESS TAX FILING reserves the right to make use of the personal information in any investigation or judicial process relating to fraud on account of such transactions during the period when QUESS TAX FILING retains such information.

QUESS TAX FILING reserves the right to track the information which is deleted from the portal after when the investigation under any law has been initiated.

QUESS TAX FILINGdo not and shall not at any point in time, either sell or rent users’ personal information to third parties without users’ explicit consent.

QUESS TAX FILING uses personal information to protect the integrity of the Website.

QUESS TAX FILING may use personal information with Service providers who assist with our business operations.

We analyse your information to learn about the use of QUESS TAX FILING products to help us develop new products and services. We retain copies of your completed and filed tax returns in accordance with QUESS TAX FILING’s Records and Information Management Policy.

Extent of Liability of QUESS TAX FILING

QUESS TAX FILING is not responsible for any breach of security or for any actions of any third parties that receive Your Personal Information. QUESS TAX FILING is concerned and values your Personal Information and privacy. However, notwithstanding anything contained in this Policy or elsewhere, QUESS TAX FILING shall not be held responsible for any loss, damage or misuse of Your Personal Information, if such loss, damage or misuse is attributable to a Force Majeure Event (as defined below).

A "Force Majeure Event" shall mean any event that is beyond the reasonable control of QUESS TAX FILING and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, inevitable accidents, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, system hacking, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption, etc.

QUESS TAX FILING will take reasonable steps to protect that information from misuse and loss and from unauthorized access, modification or disclosure.

Information QUESS TAX FILING collects

"Tax return information"- When availing services of QUESS TAX FILING for filing return, advisory or any other service, certain information; such as name, address, financial details like income, deductions, bank account name and number, contact details etc. is required to be shared by you; all the information provided are critical and required at the time of filing any income tax return.

At the time of registration QUESS TAX FILING requires your e-mail id, contact details which helps in communicating the ITR acknowledgements, client’s refund status, any further notices, etc. which may be required in future for various critical reasons.

QUESS TAX FILING website may collect information of the viewed pages, links, actions taken using the standard information that browsers send to each websites you use such as IP address, browser type, and the previously visited web pages. All the information is used by QUESS TAX FILING only to improve and enhance the return filing experience.

Towards the commitment of quality and for the better experience of the user, we record the journey of tax filing of the user. This activity is solely restricted to understand the user behaviour so that we can improve the product and simplify the process. Your data and information, at no point, will be used / shared with third parties.

Confidentiality and Information Security

QUESS TAX FILING works to protect your personal information and tax return information from loss, misuse or unauthorized alteration by using industry-recognized security safeguards, coupled with carefully developed security procedures and practices. QUESS TAX FILINGmaintain electronic and procedural safeguards of all tax return information and uses both internal and external resources to review its security procedures. QUESS TAX FILING whenever requires transmitting of sensitive information, such as tax return or credit card information, it is supported by encryption of all the information transmitted to us.

Customer Testimonials and Comments

We post customer testimonials and comments on our Websites, which may contain Personal Information. We post this information only when receiving this from the customer over mail or on our social media pages.

Cookies

To enhance your experience with our site, many of our web pages use “cookies” and client ID’s. Cookies are text files we place in your computer’s browser to store your preferences. Cookies, by themselves, do not tell us your e-mail address or other personal information unless you choose to provide this information to us. However, once you choose to furnish our site with personally identifiable information, this information may be linked to the data stored in the cookie.

Others

We employ other companies or people or service provider to provide services to visitors of our Websites, our customers, and users of the Subscription Service and may need to share your information with them to provide information, products or services to you.

Our Website may provide links to other websites. We will not control and not responsible for, the content or practices of those other websites. This Privacy Policy does not apply to these other websites, which are subject to any privacy and other policies they may have.

We offer publicly accessible message boards, blogs, and community forums. Please keep in mind that if you directly disclose any information through our public message boards, blogs, or forums, this information may be collected and used by others. We will correct or delete any information you have posted on the Websites if you so request.

Changes to this Privacy Policy

This Privacy Policy may change from time to time. QUESS TAX FILING will not reduce your rights under this Privacy Policy without your explicit consent. QUESS TAX FILING will post any Privacy Policy changes on this page and, if the changes are significant, it will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes).

In addition to the foregoing, any disputes arising under this Privacy Policy shall be governed by the Arbitration and Conciliation Act, 1996. The same shall be subject to the jurisdiction of the Courts at Jaipur.